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Advice to buy a new tank - good options, reliable and that dont break the bank

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  • Originally posted by keilau View Post

    Which of these metal parts were missing from the original tank package you first received?

    Among those, the full metal road wheels with metal shock absorbers are the most expensive. I will have to spend over US$100 to get it in the US. Very interested in knowing a little more details on how you proved the missing parts to AliExpress because Model King Store did not mention what metal parts were included in their Professional Version Walker Bulldog.
    Yes the did.
    Its exactly described on the picture where they advertised it and i highlighted the print screen with all the parts in yellow.
    also on the professional box that arrived with my tank was informing that as well.
    Attached Files

    Comment


    • DisneyFigure STORE informed me that they will not ship the 3958 HL Merkava, claiming it out of stock. I chatted with an AliExpress agent, Eva. She said very nice things about not to worry about the order and I will receive an email to get the tank. The email sent me some generic link to deals and coupon and ignored my complaint.
      Originally posted by aliexpresschattranscript
      Thank you for the confirmation, please be informed that you will received
      an email today, when you can order again. I assure you that you will
      receive an email today and you can order again and your order will be
      ship.
      Please, send a chat transcript to my email.
      Yes, I will send you all the details you need.
      Rest assured this will be taken care of.
      You deserve this kind of special treatment from me. I hope you appreciate
      my efforts.
      My apologies for this inconvenience and thank you for your
      understanding.
      Thank you again. Signing off.
      Is there anything else I can help you?
      Eva
      Send a picture End customer service
      Please type your question here :)​
      AliExpress has not changed. @carvo experience is an exception.​

      Comment


      • I received a second email from AliExpress. Basically, they said that you are on your own, they will not help. Their support is 100% for the seller.
        Originally posted by aliexpresscustomerservice

        AliExpress

        Visit site

        Email to Buyer
        Yahoo/Inbox


        • AliExpress Customer Service <aebuyerservice@aliexpress.com>
          To:
        • Fri, Nov 17 at 11:46 PM

          Dear Sir/Madam,

          I'm sorry to tell you that what you are ordering is out of stock. If you really do want to order that item you can contact the seller and negotiate with them, they will tell you when they will restock the item you want to order.

          Respectfully,
          AliExpress Customer Service Team
          www.aliexpress.com

        Comment


        • So, you found an exceptional price and ordered it, paid for it, and they can't ship it because they don't have one in stock? Did they refund your payment?

          Comment


          • Originally posted by Evan D View Post
            So, you found an exceptional price and ordered it, paid for it, and they can't ship it because they don't have one in stock? Did they refund your payment?
            I am talking to seller, but it is weekend now. I have not heard back from the seller yet.

            No refund yet. It is my understanding that AliExpress released the fund to the seller after I, the buyer, agree that the transaction is completed. I do not expect problem getting the refund when the seller cancels the transaction.

            Very disappointed after reading all the glowing reports from cravo on his HL Walker Bulldog experience.

            Comment


            • Originally posted by keilau View Post
              I am talking to seller, but it is weekend now. I have not heard back from the seller yet.

              No refund yet. It is my understanding that AliExpress released the fund to the seller after I, the buyer, agree that the transaction is completed. I do not expect problem getting the refund when the seller cancels the transaction.

              Very disappointed after reading all the glowing reports from cravo on his HL Walker Bulldog experience.
              Hi Keillau.
              sorry for late reply and for the issue you have been thru.
              First and foremost your Eva is not customer support is a chatbot
              second, for you to speak with someone you need to go to the chat and ask for a live agent and be on china working hours.
              Third it can happen they will not have it stock but will ship it later on. But the decision to keep the order for that price you have is up to you.
              Now let's go to the procedures.
              First contact the seller and ask when he will be able to ship to you so it suits you or not
              8f it suits you Keep the order and wait like I did.
              If it does not suit you you go to your order and choose OPEN DISPUTE, get a print screen of your order and expected delivery date and ask for a full refund because you will not want the product because of the delay of the seller did not keep the deadline.
              Furthermore you can say u will travel and package will be returned because there is nobody to received it.
              they will reply by email to you with the decision on up to 4 days.
              Keep us posted please.

              Comment


              • Originally posted by cravo View Post

                Hi Keillau.
                sorry for late reply and for the issue you have been thru.
                First and foremost your Eva is not customer support is a chatbot
                second, for you to speak with someone you need to go to the chat and ask for a live agent and be on china working hours.
                Third it can happen they will not have it stock but will ship it later on. But the decision to keep the order for that price you have is up to you.
                Now let's go to the procedures.
                First contact the seller and ask when he will be able to ship to you so it suits you or not
                8f it suits you Keep the order and wait like I did.
                If it does not suit you you go to your order and choose OPEN DISPUTE, get a print screen of your order and expected delivery date and ask for a full refund because you will not want the product because of the delay of the seller did not keep the deadline.
                Furthermore you can say u will travel and package will be returned because there is nobody to received it.
                they will reply by email to you with the decision on up to 4 days.
                Keep us posted please.
                The DisneyFigure Store price that I purchased the HL Merkava from is only a few dollars less than the Toucan US Store price. I was curious to find out whether AliExpress will really backup the customer. The Answer is NO.

                The DisneyFigure Store will make decent profit if they arrange a HL US distributor to ship me the order. They are losing money to ship a tank package by air from China. Their software obviously does not know how to calculate shipping cost.

                AliExpress already said that they want no part of this. I will wait a few days to see what the DisneyFigure Store may propose. They may decide to just drag it out since it is my money, not theirs, gets tie up.

                Comment


                • Hi guys some updates.
                  I increase the size of the idler wheel to prevent the detrack.
                  Also put two bearings on the outside of the gearbox on the round plastic from the outside and put a dab of cyanocrilate just to hold the plastic with the bearing in place.
                  Also made on the back sprocket a way for the track always be in place I used hot glue and something to attach the pipes just to make the mold.
                  also put wax on the wheels to run more smooth and use nail polisher to hold the bolts in place.
                  The result is as bellow
                  Attached Files

                  Comment


                  • Also I would like to ask if someone knows how to fone time and the functions of the TK7.0.
                    I would like to put a little bit more recoil when I shoot the cannon and I don't know how to do it
                    Also it seems there are a lot of other functions available like decreasing the power or increase the power.
                    I'm asking just in case I will use a 3s lipo.
                    For nów in ust used 2 2s li-ion the original one and a 2000mah li-ion.
                    If someone could make a video it would be great or point out to a video on how to fone tune it
                    Yes o saw the back cover of the battery compartment but there is a lot I don't know.
                    Thanks in advance for you time and help provided.
                    For now I have just played inside house due to lack of time but after next weekend I plan to take it for a spin outside.
                    Maybe there will be snow and then I will do a video.
                    Also I was trying to upload a video here but it seems it's not possible. :(

                    Comment


                    • Guys I uploaded the video on YouTube.
                      I just copy the idea from another person but made it with another material I have in hand

                      Comment


                      • Neat little video. What exhaust smoker is in it, as that is one of the best I’ve seen? Far better than the feeble drift of, barely visible exhaust that emits from my one tank with a smoker. Good work on the tank. And how do you post videos?

                        Comment


                        • Originally posted by Meter Rat View Post
                          Neat little video. What exhaust smoker is in it, as that is one of the best I’ve seen? Far better than the feeble drift of, barely visible exhaust that emits from my one tank with a smoker. Good work on the tank. And how do you post videos?
                          All original no changes, as far as I understand it has a motor pump to blow air outside that passes by the heating system to produce the smoke.
                          it's still the stick drops of smoke.
                          I did not add and I will try baby Johnson oil after.
                          I think the smoke oil bottle was confiscated by customs and that's why I did not received it in the package.
                          bellow a picture of smoke oil unit. It looks like a turbo from a real car.
                          relative to videos you have to upload to YouTube and them post the link here where it says post video and then paste the url /link of the video
                          Attached Files

                          Comment


                          • Thank you. You tube and putting videos on are a bit above my computer skills.

                            Comment


                            • Originally posted by Meter Rat View Post
                              Thank you. You tube and putting videos on are a bit above my computer skills.
                              No it's not my friend.
                              just create a YouTube account with Gmail and you are done.

                              Then just upload what you want.

                              Comment


                              • Another one.

                                Comment


                                • Originally posted by keilau View Post
                                  The DisneyFigures Store price that I purchased the HL Merkava from is only a few dollars less than the Toucan US Store price. I was curious to find out whether AliExpress will really backup the customer. The Answer is NO.

                                  The DisneyFigure Store will make decent profit if they arrange a HL US distributor to ship me the order. They are losing money to ship a tank package by air from China. Their software obviously does not know how to calculate shipping cost.

                                  AliExpress already said that they want no part of this. I will wait a few days to see what the DisneyFigures Store may propose. They may decide to just drag it out since it is my money, not theirs, gets tie up.
                                  AliExpress cancelled the order. No apology, no explanation nor interest for the time they kept my money for 10 days. Paypal got the refund notice and it will take 5 days to credit the money back to my account.

                                  I ordered from Toucan Hobby US Store instead. The total including shipping is $194 which is exactly $10 more than DisneyFigures Store at AliExpress.
                                  US Stock 1:16 Scale IDF Merkava MK IV RC Main Battle Tank Heng Long 39 – TOUCAN RC HOBBY (toucanhobby.com)

                                  Originally posted by Toucan
                                  We have two USA warehouses located in New Jersey and California, and items in our warehouses ONLY can be shipped to the mainland of US.
                                  Shipping handling time is about 1-3 working days, and delivery time is about 7-10 working days.​

                                  Comment


                                  • Originally posted by keilau View Post
                                    I ordered from Toucan Hobby US Store instead. The total including shipping is $194 which is exactly $10 more than DisneyFigures Store at AliExpress.
                                    US Stock 1:16 Scale IDF Merkava MK IV RC Main Battle Tank Heng Long 39 – TOUCAN RC HOBBY (toucanhobby.com)
                                    The Heng Long IDF Merkava IV and all the metal upgrade parts arrived on November 26 by Fedex. It took only 3 calendar days and delivered on a Sunday. It is super 5 stars service.

                                    On the package, it identify only as 3958-1 and (TK-)7.0. The package arrived in good shape. I will report more details after I unbox.

                                    Comment



                                    • For Europe I found good price on Motion RC Europe (https://www.motionrc.eu/). Delivery is free in selected countries.

                                      Comment


                                      • Originally posted by Owl64 View Post
                                        For Europe I found good price on Motion RC Europe (https://www.motionrc.eu/). Delivery is free in selected countries.
                                        Did you try the Toucan EU Store? Price wise, Toucan and MotionRC are pretty competitive. In the US, Toucan US Store offers more selection. Most importantly, Toucan includes a detail metal parts in their listing, which is very handy for buyer to select which HL version they are shopping for.

                                        Comment


                                        • Originally posted by keilau View Post
                                          The Heng Long IDF Merkava IV and all the metal upgrade parts arrived on November 26 by Fedex. It took only 3 calendar days and delivered on a Sunday. It is super 5 stars service.

                                          On the package, it identify only as 3958-1 and (TK-)7.0. The package arrived in good shape. I will report more details after I unbox.
                                          The IDF Merkava IV is a big MBT.
                                          Click image for larger version

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