Anybody else frustrated with Motion's shipping service "First Mile" ?

[BikeMike]

I've never even heard of "First Mile". Is this something new that Motion is doing? Anytime I've ordered from Motion, it's always gone straight to USPS, FedEx or UPS and the item begins its migration to me (Canada) within a day or 2.

I think it's some sort of intermediary that then forwards the packages to USPS, Fed Ex or whoever. If you tack your order as soon as you get the shipment notification email, you often see that it starts out with First Mile.

[xviper]

I've never even heard of "First Mile". Is this something new that Motion is doing? Anytime I've ordered from Motion, it's always gone straight to USPS, FedEx or UPS and the item begins its migration to me (Canada) within a day or 2.

[BikeMike]

This may be unfair; there may have been extenuating circumstances that caused the delay. It seems like every time a package is shipped using the First Mile eCommerce Solutions service, the package is delayed by several days. I ordered something last week from motion and it sat with First Mile for 4 days before DHL even received it. Anybody else experience this?