They have 2 of the 450s in stock, but without part support, what's the point in buying one ? One mishap, and your done.
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Originally posted by RaisedByWolves
Always good to hear from a fanboi, but if you would have paid attention you would realize I already have their product but cannot get support in any way shape or form.
Taking this into account, what is your advise now?
Should I be happy having to make landing gear out of Popsicle sticks?
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The RotorScale lineup is being improved/reworked and updated models will be shipping to our US and Europe warehouses before end of year. We are also hoping to release a few new models in Q1-Q2 2020. as well as some scale accessories like spotlights, winches, baskets, etc. Improvements in the RotorScale platform include a pre-installed flight controller (known premium brand), upgraded mechanics, stronger landing gear, and step by step English manual including FC programming guide. We fully recognize that our initial batch of RotorScale helicopters was not executed to the typical Motion RC standards of excellence, which is why V2 is taking a bit longer than expected; we want to make sure we deliver the best possible product at a competitive price point. Thank you for your valued input and patience.
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"We fully recognize that our initial batch of RotorScale helicopters was not executed to the typical Motion RC standards of excellence, which is why V2 is taking a bit longer than expected; we want to make sure we deliver the best possible product at a competitive price point."
I assume that means that those who have purchased the product to date, or components related thereto, can expect a full replacement or refund?
Please do not interpret my hitherto criticism as being 'troll like' or mal intentioned in any way. I would love the RotorScale 450 concept to really take off as I think that the original idea was excellent but merely, poorly executed. Most sincere commentators, no matter how harsh their words might seem at times, want only the best for the hobby and their own interest in it - and yours too for that matter!
Please do not let the hobby down again and always, always be honest with your customers. We are all keen to keep the hobby alive and hopefully trying our best to promote it, each in our own small way.
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Originally posted by Marco Polo View PostThe RotorScale lineup is being improved/reworked and updated models will be shipping to our US and Europe warehouses before end of year. We are also hoping to release a few new models in Q1-Q2 2020. as well as some scale accessories like spotlights, winches, baskets, etc. Improvements in the RotorScale platform include a pre-installed flight controller (known premium brand), upgraded mechanics, stronger landing gear, and step by step English manual including FC programming guide. We fully recognize that our initial batch of RotorScale helicopters was not executed to the typical Motion RC standards of excellence, which is why V2 is taking a bit longer than expected; we want to make sure we deliver the best possible product at a competitive price point. Thank you for your valued input and patience.
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Originally posted by Cyclone 7 View Post[I]
I assume that means that those who have purchased the product to date, or components related thereto, can expect a full replacement or refund?
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As with any purchase from Motion RC, if you have an issue, either out of the box or after a period of time, you need to contact customer service and they will do their very best to solve your problem or provide warranty support.
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Fair enough Marco - I give you the benefit of the doubt and I for one, am looking forward to hearing more about the new developments. Please keep us informed as I think that it was the lack of information or any real comment that has resulted in something of a negativity toward the product. I have been involved in developing new products in another sector and know only too well the challenges and issues that can unexpectedly trip one up. Honest, on going communication with the customer base works a treat in my experience and more often than not, actually promotes loyalty to a brand.
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I hope this thread hasn’t died out and the moderators of motion see this. I would love to see more of the 450 size, they are great because they are not too big for some of us that can’t get into large wide open spaces, they are also cheaper to repair for any mishaps. It would be nice to see more of a selection of the 450s, Roban has many of the 450 size to offer, even the 250 size would be nice to see. I would also love to see the 470 super scale kits that Roban has to offer for purchase through motion as well! Not many people know of everything Roban has to offer, I have a feeling the super scale kits of the smaller size would go quite well because of the size and lower price tag.
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I am a Roban customer and so far am happy with their products and customer service. I don't want to speak out of turn but in my frustration over so many items being out of stock I did some inquiring and was told that it.is not Motion's fault as the container will not leave China until it's full. What I can say is that when I ordered an item that was listed in stock, it arrived fast and well packaged, both things I really appreciated.
Now to the subject of what scalers I would like to see;
I think Roban could do a nice Chinook which we normal guys could afford and IMO would be a great seller. Vario makes an awesome Chinook but it's expensive.
Another nice scaler would be a S-76. A beautiful popular helicopter which is not sold by anyone I can think of at the moment.
Lastly, A Russian military helicopter like the Hind D would be a great choice. I personally like the MIL 6 but its an ugly-beautiful heli that can be done in civilian colors also as most Russian military helicopters are in real life.
Thanks for letting me drop my two centsRoy Mayoral
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I just picked up a nice Roban 600 size Bell 212, looking for a set of Trex 600 ESP mechanics now if anyone has any available out there, please let me know and this thing is huge for a 600 size and complete with some nice looking parts, hope to see Roban produce more scale helis like this and hope to get my hands on the 800 size Huey UH-1N soon.
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Originally posted by DCORSAIR View PostI just picked up a nice Roban 600 size Bell 212, looking for a set of Trex 600 ESP mechanics now if anyone has any available out there, please let me know and this thing is huge for a 600 size and complete with some nice looking parts, hope to see Roban produce more scale helis like this and hope to get my hands on the 800 size Huey UH-1N soon.
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I've mentioned a Hind to the owner of Roban several times, personally I'd love one, although I know he's not keen on it. A Chinook is up there on my personal To Do list, as well.
For the time being though, we're just focusing on keeping up with the demand for what Roban already produces. There are some new things in the works, whose development and eventual release will correlate with the continued pace at which our partnership is expanding.
Heli143 Welcome to Hobby Squawk! 'Nice to see another helo driver on the forum!Live Q&A every Tuesday and Friday at 9pm EST on my Twitch Livestream
Live chat with me and other RC Nuts on my Discord
Camp my Instagram @Alpha.Makes
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Originally posted by Alpha View PostI've mentioned a Hind to the owner of Roban several times, personally I'd love one, although I know he's not keen on it. A Chinook is up there on my personal To Do list, as well.
For the time being though, we're just focusing on keeping up with the demand for what Roban already produces. There are some new things in the works, whose development and eventual release will correlate with the continued pace at which our partnership is expanding.
Heli143 Welcome to Hobby Squawk! 'Nice to see another helo driver on the forum!
Question for you, I bought the Roban Bell 212 600 size fuselage and it comes with no mechanics, but I see Roban offering ARF bundles on some of the other 600 size fuselages with mechanics included, I would like to buy a set of those mechanics for my Bell 212 but there is no mention of a part number or any info how to get the mechanics seperate, can you find that out?? And get Roban to come up with some better instructions, mine are in Chinese and very hard to see and make heads or tails out of them, good thing I know how to build.
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