Spektrum NX6 Charging issue

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  • Multi 103
    replied
    Hi

    I also bought a new NX 6 2021 and have the same issue on charging, i unplugged the battery and the green light came back on, but i se that it’s not a permanent fix. Does anyone know if there is a permanent fix ?

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  • Sureshot
    replied
    This problem was solved in one of the firmware updates.
    Have you updated your TX to version 3.06?
    That is supposed to fix the problem.

    Steve

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  • Tigerrobuk
    replied
    Spektrum NX6 problems. Bought TX last spring 2021. All Ok initially then charging problems started. Found if I removed battery and replaced it, charging would begin OK. However having just done this and put battery on charge found that the charge did not work so removed cable from back only to find the female end into which the charging cable went completely disappeared into the TX itself!
    Anybody had this problem and how was it solved?

    Leave a comment:


  • expertbasser
    replied
    Originally posted by Crawfjams
    Gentlemen I just purchased NX6. Trying my first charge , I plugged it in and it seems to be charging. How will I know when it is fully charged. Green charge light is on now.
    the charge light will go out

    Leave a comment:


  • snowdoggz
    replied
    Just got the NX8 had problems downloading update lost signal....now it will not even turn on. Did the plug unplug thing, charged and still nothing. Seem after having some great products the nx series is a flop. I'm pissed.

    Leave a comment:


  • EZ_Gene
    replied
    I have the NX6. Purchased it in Jan. 2021 I think. I just checked and I have the 3.03 firmware update and have not had any charging issues (knock on wood). I was concerned about this as a friend of mine has a new NX6 and has had charging issues. He said he has done a couple of factory resets, which wipes out any loaded plane information. But, I guess if you back up everything to a SD card you should be able to reload it.

    Leave a comment:


  • smk99
    replied
    Originally posted by smk99
    I received an NX6 for Christmas and have the same charging issue. When connected to a USB charger, the transmitter LCD display flashes the charging battery symbol but the green lightning bolt is not lit and the unit will not charge. After disconnecting and reconnecting the battery, the green lightning bold illuminates and the transmitter charges okay. Disconnecting the battery is not easy and I'm worried that I will eventually damage the connecter.

    Another issue with the transmitter is that about 50% of the time when I power it up there are no audible beeps when navigating the menus. Even more concerning is that the transmitter powers itself down when I go to select an airplane model. The transmitter powers back up fine, with the typical beeps when navigating menus. Next step is to try to get the unit returned/replaced which hopefully will not be terribly time consuming. Sigh.
    To follow up on this:
    Updating the firmware from 3.0 to 3.03 fixed the charging issue. Horizon Hobby / Spektrum help was responsive and provided instructions on the update process which went well.

    The radio still exhibited intermittent shutdown while navigating to select a different flight model. Horizon Hobby / Spektrum sent me a Fedex return label, I dropped the radio in the mail on a Friday and had a new replacement unit in my hands by the following Wednesday. This whole process was efficient, fast and relatively pain free, so they made me a lifetime customer. The new radio has performed flawlessly during a few dozen flights over the past 5 weeks.

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  • Crasher47
    replied
    Originally posted by mgjk2016
    SPEKTRUM NX6 CHARGING PROBLEMS

    I also have exactly the same problem. Purchased it in November 2020 and have to unplug the battery then plug it back in to get it to charge. "NEW ISSUE NOW" It takes many attempts to get it to connect via WIFI and when it does it locks up and won't come out of loading unless I unplug the battery. The power button becomes locked out and it won't shut down. I was getting ready to buy an NX8 at the local hobby shop but I guess I'll hold off till this gets figured out. LOOKING FOR INPUT FROM OTHER PEOPLE dealing with warranty sucks.
    This is my first post on the forum. I can relate to the updating by WIFI issue. I'm helping a friend who just got a new NX6 and every time we try to update, the TX freezes up and the only way to turn it off is to unplug the battery. POS TX. I was waiting to buy a NX8 also but I think I'll stick to my DX8 gen.1. This idea of having to unplug the battery is not only frustrating but who pays for a new battery if the wire breaks off of the connector? It seems Spektrum released the NX series too early..

    Leave a comment:


  • smk99
    replied
    I received an NX6 for Christmas and have the same charging issue. When connected to a USB charger, the transmitter LCD display flashes the charging battery symbol but the green lightning bolt is not lit and the unit will not charge. After disconnecting and reconnecting the battery, the green lightning bold illuminates and the transmitter charges okay. Disconnecting the battery is not easy and I'm worried that I will eventually damage the connecter.

    Another issue with the transmitter is that about 50% of the time when I power it up there are no audible beeps when navigating the menus. Even more concerning is that the transmitter powers itself down when I go to select an airplane model. The transmitter powers back up fine, with the typical beeps when navigating menus. Next step is to try to get the unit returned/replaced which hopefully will not be terribly time consuming. Sigh.

    Leave a comment:


  • Aldo42
    replied
    Not the same problem but can’t find anywhere else. NX6 stuck on Loading Updates page. Had a lot of problems getting the radio to log in and now it’s stuck. Can’t go back or turn off radio. Can’t even disconnect battery as it seems to be hard wired in.

    Leave a comment:


  • mgjk2016
    replied
    Has anyone used an NX8 yet, just wondering if it has the same issues

    Leave a comment:


  • mgjk2016
    replied
    SPEKTRUM NX6 CHARGING PROBLEMS

    I also have exactly the same problem. Purchased it in November 2020 and have to unplug the battery then plug it back in to get it to charge. "NEW ISSUE NOW" It takes many attempts to get it to connect via WIFI and when it does it locks up and won't come out of loading unless I unplug the battery. The power button becomes locked out and it won't shut down. I was getting ready to buy an NX8 at the local hobby shop but I guess I'll hold off till this gets figured out. LOOKING FOR INPUT FROM OTHER PEOPLE dealing with warranty sucks.

    Leave a comment:


  • Maxiboy
    replied
    Light should go out when charged.

    Leave a comment:


  • Crawfjams
    replied
    Gentlemen I just purchased NX6. Trying my first charge , I plugged it in and it seems to be charging. How will I know when it is fully charged. Green charge light is on now.

    Leave a comment:


  • Maxiboy
    replied
    I was able to return mine & got a DX8.

    Leave a comment:


  • Messedinthehead
    replied
    So I recently called again on the issue and this time I was told it wasn’t a software issue which means a software update won’t fix it and the fix is to unplug the battery and then plug it back in. Well I have done that several times and while it works for a charge or 2 I didn’t spend the money I spent to have a radio I have to babysit just to make sure it charges. But I was offered to warranty it replacing it with a new NX6. Unfortunately I don’t so the point in exchanging it for the same radio just to have the same problem. I am on my second one with the same problem. So am just supposed to hope the third one is a charm. I am hoping to just straight up return it which is unfortunate because battery issue aside I really like the radio. Anyone else get anywhere regarding the battery issue?

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  • Maxiboy
    replied
    Disappointing for them to say they have never heard of this issue before, when we know better.

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  • Messedinthehead
    replied
    After returning the first one for this issue I am having the same problem with the second one only difference is the first started having the issue the first day and the second one 2 weeks after. I am ready to take it back. Nothing like wanting to go out in the morning just to find your radio didn’t charge again. Unplugging the battery and plugging back in seems to be a short term fix. I also called and talk to horizon and they told me they never heard of the problem before me. I hope this gets resolved soon.

    Leave a comment:


  • BionoC4
    replied
    This is literally my first time on this forum, but I am glad I found it. I got my NX6 today and I fell in love with it when I first saw. Then there was the charging issue. I have something to admit, I do actually work at Horizon....but I didn't want to bother my coworkers with something I could find on my own. Luckily I found this lovely forum. Unplugging the battery and plugging it back in worked perfectly for me, and I will see if its a permanent fix. I see now that this is an issue among other pilots as well and I feel like this is something that should be fixed. I am still a fresh employee at the company, but I may be able to reach out to someone and point out some of the issues other people are having as well. Maybe Spektrum will release an updated version. Thanks for your help! You guys are awesome!

    Leave a comment:


  • Maxiboy
    replied
    They definitely have an issue!

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