Public service warning:
Buying direct from freewing? you might as well burn your money...
I purchased a discontinued plane from them in August, and it still has not shipped. (still in stock btw)
I have asked for a refund through both the sales, and customer service departments and nothing.
Their shipping stated at the time 7-10 days, so since that time frame passed i have sent countless emails
all met with broken promises and out right lies. I'm guessing this culture comes from the top down.
The last email I recieved from them stated its on the shipping road to Singapore with a 1.5 month old tracking #
which btw when tracked says shipping info recieved but not the item. Now the same planes is discounted, and ships
in 3-7 business days WTF? Anyway just had to VENT
Hope this saves someone else from the grief it has caused me...
Buying direct from freewing? you might as well burn your money...
I purchased a discontinued plane from them in August, and it still has not shipped. (still in stock btw)
I have asked for a refund through both the sales, and customer service departments and nothing.
Their shipping stated at the time 7-10 days, so since that time frame passed i have sent countless emails
all met with broken promises and out right lies. I'm guessing this culture comes from the top down.
The last email I recieved from them stated its on the shipping road to Singapore with a 1.5 month old tracking #
which btw when tracked says shipping info recieved but not the item. Now the same planes is discounted, and ships
in 3-7 business days WTF? Anyway just had to VENT
Hope this saves someone else from the grief it has caused me...
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