Roban - World Class Scale Helicopters

Horizon hobby shipping practices

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  • rifleman_btx
    me

    • Dec 2016
    • 5246
    • West Point TX
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    #1

    Horizon hobby shipping practices

    Anyone notice how crazy they are? I mean they have to be loosing money when you hit the free shipping price point with items. They ship every individual item separately. Like props in one shipment a landing gear set in another and a cowling in a third and a plane on it's own all with their own separate tracking numbers. Isn't that a poor way to do things if you're trying to make money?
  • Wildcard
    Fly it like you stole it

    • Aug 2018
    • 23
    • North Carolina
    • Send PM

    #2
    Yeah doesn’t seem very cost effective but it’s possible they ship from many different warehouses. Maybe they just have money to burn.

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    • RRHandy
      Instructor Pilot

      • Mar 2016
      • 891
      • Lilburn GA
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      #3
      They get a volume shipping deal that we consumers never will, there was a write-up about how it all works on here or RCG.
      AMA 424553

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      • rifleman_btx
        me

        • Dec 2016
        • 5246
        • West Point TX
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        #4
        That was my other thought, as all my stuff came through Illinois. Still just seems like a strange practice.

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        • Hemidoo
          Member

          • Jun 2018
          • 265
          • Northern Vermont
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          #5
          I know , same with that giant gorilla in the corner Amazon ... So many times i get some tiny item in a huge box . seems no pinching pennies on shipping over there also is working for them

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          • JFandL
            Member

            • Jun 2013
            • 402
            • Send PM

            #6
            With the take over of Hobbieco( Tower) They have many buildings from which to ship from. Not by choice right now.

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            • Valkpilot
              Member

              • Oct 2017
              • 857
              • Send PM

              #7
              Originally posted by JFandL
              With the take over of Hobbieco( Tower) They have many buildings from which to ship from. Not by choice right now.
              I wonder how long before clicking for Tower sends you to Horizon, just like Force RC.

              Comment

              • rifleman_btx
                me

                • Dec 2016
                • 5246
                • West Point TX
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                #8
                I'm sure itll be by the end of 19

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                • rifleman_btx
                  me

                  • Dec 2016
                  • 5246
                  • West Point TX
                  • Send PM

                  #9
                  Lol this takes the cake right here... what did the FedEx guy deliver today from horizon? An empty box complete with packing slip and little flyer insert. Horizon needs to fire a warehouse manager.

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                  • Alpha
                    Former Motion RC Staff

                    • Feb 2015
                    • 4110
                    • The North Pole
                    • Send PM

                    #10
                    An empty box?!? Any signs of tampering in transit? I've never seen that before, what an oddity!
                    Live Q&A every Tuesday and Friday at 9pm EST on my Twitch Livestream

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                    • rifleman_btx
                      me

                      • Dec 2016
                      • 5246
                      • West Point TX
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                      #11
                      No on the packing slip all it had was flyer insert. Weirdest thing I ever seen. I dug around with gloves looking for ricen or explosives.

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                      • fhhuber
                        Senior Member

                        • Aug 2015
                        • 1476
                        • Send PM

                        #12
                        I had problems with UPS for years.

                        One order from Tower had to be rejected and re-shipped 5 times.

                        First time I got an opened, shredded, empty box. (I met driver at the door.. and he hands me a mangled empty box...)
                        Next 3 were crushed so badly I sent them back unopened
                        Last one rejected had tire tracks from the truck.

                        They wonder why I demand signature required on EVERYTHING and I call in a complaint every time the driver doesn't wait long enough for me to open the door when I am normally sitting 5 ft from the door when expecting a box..

                        I used to have a website named: "Unlimited Package Smashing" with pictures of the mangled boxes.
                        FF gliders and rubber power since 1966, CL 1970-1990, RC since 1975.

                        current planes from 1/2 oz to 22 lbs

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                        • rifleman_btx
                          me

                          • Dec 2016
                          • 5246
                          • West Point TX
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                          #13
                          Holy crap thats nasty! :(

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                          • doctormike
                            HobbySquawk Moderator

                            • Oct 2013
                            • 1260
                            • Santa Fe NM
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                            #14
                            Tower has charged about $3.00 shipping for so little as one propeller. I just saw that they now charge $10.00!!!! Looks like MRC is all that's left. Doc

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                            • Valkpilot
                              Member

                              • Oct 2017
                              • 857
                              • Send PM

                              #15
                              Originally posted by doctormike
                              Tower has charged about $3.00 shipping for so little as one propeller. I just saw that they now charge $10.00!!!! Looks like MRC is all that's left. Doc
                              They've been assimilated by Horizon, and I expect soon that when you click on Tower, you'll be re-routed to Horizon, just like Force RC.

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                              • rifleman_btx
                                me

                                • Dec 2016
                                • 5246
                                • West Point TX
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                                #16
                                Might be, since the products are being crossed linked on both sites.

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                                • Hemidoo
                                  Member

                                  • Jun 2018
                                  • 265
                                  • Northern Vermont
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                                  #17
                                  Originally posted by doctormike
                                  Tower has charged about $3.00 shipping for so little as one propeller. I just saw that they now charge $10.00!!! Looks like MRC is all that's left. Doc
                                  Club member Shipping deals and " Parts Saver " shipping are $1.99 over at Tower

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                                  • doctormike
                                    HobbySquawk Moderator

                                    • Oct 2013
                                    • 1260
                                    • Santa Fe NM
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                                    #18
                                    I didn't see that. I'll check again. Doc

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                                    • JamesonC
                                      MRC fanboy

                                      • Feb 2017
                                      • 619
                                      • Laurens, SC
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                                      #19
                                      Originally posted by rifleman_btx
                                      Lol this takes the cake right here... what did the FedEx guy deliver today from horizon? An empty box complete with packing slip and little flyer insert. Horizon needs to fire a warehouse manager.
                                      My buddy got the same box with nothing but a flier in it and the same packing slip. He ordered some spare parts and got two shipping notifications. When they both arrived, one had the parts, the other just had the flier.

                                      And now, I have some spare parts on the way from HH and I got two shipping notifications as well. Wonder if I am gonna get an empty box too!

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                                      • rifleman_btx
                                        me

                                        • Dec 2016
                                        • 5246
                                        • West Point TX
                                        • Send PM

                                        #20
                                        That was the strangest thing ive ever seen. Totally defys logic

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