What's going on now with Customer Service at Motion RC?

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  • fredmdbud
    replied
    Originally posted by starcop
    I'm just curious, I called to order the Black Horse Spitfire two days ago. I sat on hold for 7 minutes and, it kept saying I was first in the que. Then there's no chat anymore. It sucks, because I ended up buying a Banana Hobby P-38. Now, I'm wishing i'd have waited. It's all fine, I'm just curious if Brad, Wayne, Martin if they are still with Customer service. I want to order from the "BEST". :)
    I was receiving email responses from Martin on 11/10.

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  • 406PIlot
    replied
    I have noticed their chat support says "sorry, we aren't online at the moment". It's said that for at least the last week at all times of the day!

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  • What's going on now with Customer Service at Motion RC?

    I'm just curious, I called to order the Black Horse Spitfire two days ago. I sat on hold for 7 minutes and, it kept saying I was first in the que. Then there's no chat anymore. It sucks, because I ended up buying a Banana Hobby P-38. Now, I'm wishing i'd have waited. It's all fine, I'm just curious if Brad, Wayne, Martin if they are still with Customer service. I want to order from the "BEST". :)
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