If Your Email Notifications Are Not Working Read This

[dkalwishky]

I'm not getting notifications on most threads but I am subscribed to. Nothing has changed on my end but I noticed this started happening sometime last week.

[xviper]

I got another notification for the same thread. It worked. I've noticed that it's quite haphazard when it does NOT work and it only does it once in any particular thread. Weird.

[xviper]

Do not create a new username, I will try and get to the bottom of the issue. Please send me a private message with a link to the most recent topic which gave you this error. I want to do some testing on my end.

No, I won't create a new username. The first time, I didn't know how else to get to the thread. Now I do. Unfortunately, I logged out of my email and it dumps the trash. If I get another, I'll PM that link to you.
If you want to know the thread, it's this one:

https://www.hobbysquawk.com/forum/electronics-and-rc-accessories/batteries-chargers-and-power-supplies/84433-old-nmh-battery

It was telling me about post #17.

[Marco Polo]

Do not create a new username, I will try and get to the bottom of the issue. Please send me a private message with a link to the most recent topic which gave you this error. I want to do some testing on my end.

[xviper]

I'm getting email notifications of new posts in threads I'm subscribed to BUT, when I click on the link, I'm told I'm not authorized to view this page. I can still go to "today's topics" or "new posts" and find the thread and view it as usual. This has been happening a lot lately. It happened a while back with the P-38 thread. That's what resulted in me making up a new username "xviper2". I'd rather not have to make up "xviper3".

[Marco Polo]

We are trying to track down the issue a select few users are having related to email notifications. If you are subscribed to posts AND you are not receiving email notifications, please check the following:

1. Your subscriptions did NOT migrate from our old website, so the first thing you want to check is to make sure you are actually subscribed to posts. To do so click on the "Messages" menu on the upper right next to your user name. In there you will see a section called Subscriptions and it will show the number of posts you are subscribed to. Make sure this is greater than 0 otherwise you are not actually subscribed to any posts.
2. Is your email address correct? Click your username in the upper right menu. Click User Settings. Click the Account tab. Verify your email address is correct.
3. Is your internet provider blocking HobbySquawk mail? This will vary by Internet provider, but check your spam folder to see if any Hobby Squawk emails are being place in spam. If so, you will need to "whitelist" or tell your email program that any email coming from @hobbysquawk.com AND @motionrc.com are valid emails.
4. Do you have email notifications turned on in your user control panel? Click your username in the upper right menu. Click User Settings. Click the Notifications tab. Verify that "Email Notifications" is set to ON (Note: for testing purposes we recommend that you set this to "On" vs. "On, Daily")

Give these settings 24 hours to take hold, if you are still not receiving email notifications, please reply to this thread.

Mark