I finished painting and weathering my B1... makes it come alive imo... I picked out mutiple panels and gave them a lighter/darker color, as seen on the full size. Next i did a wash in the panellines, and with the airbrush gave it a light mist of dirt on some spots, again with photo's as a guide.
I did my maiden + 1 flight today, bypassed the gyro, no other gyro installed, CG at 81 mm as per instruction video, no wing sweep yet...
After some minor trimming it went great, had to dial in some up elevator to compensate for flaps, no strange habits at all.
lands really nice, happy to have the trust reverse i must admit
Obviously this is a MRC-ran forum, that's no secret, but we have always been transparent in how we operate. This October marks my 10th year anniversary with this company and I can tell you all that no company that I know of takes customer support and care more seriously than we do. Fact.
I am proud of how we handled the MIG29 and others. It's how it should be. I've always said, I am not just an employee of MRC but a customer like you guys. I think that goes a long way in this business, I really do. Now having said that, as a customer of this model, I am willing to give BH the benefit of the doubt. I hear they have changed their rep for the better in recent years. Good for them! If so, I expect them to handle this issue accordingly. Do not charge customers for the fix. Send them the fix free of charge, period, end of story.
Remember Sept. 2020 when MotionRC proactively contacted all pre-buyers and sent out free replacement servos for the MiG29? That was good customer service.
Asking your customers to pay to fix a known defect in your product is mediocre customer service, even if it's only $5 (+ shipping)
I don't know how to measure the value of goodwill, but BH isn't generating much with the way it's handled this.
I don't like having to buy a fix that should have been sent for free, but I'm not going to whine about spending $5 after handing out $700. If the repair part makes the aircraft safe to fly it is worth it in my opinion.
Remember Sept. 2020 when MotionRC proactively contacted all pre-buyers and sent out free replacement servos for the MiG29? That was good customer service.
Asking your customers to pay to fix a known defect in your product is mediocre customer service, even if it's only $5 (+ shipping)
I don't know how to measure the value of goodwill, but BH isn't generating much with the way it's handled this.
I don't like having to buy a fix that should have been sent for free, but I'm not going to whine about spending $5 after handing out $700. If the repair part makes the aircraft safe to fly it is worth it in my opinion.
Yeah, I mean how hard would it be to make sure a customer won't say something to turn away other potential customers? Apparently they don't like business.
I'm with you on the paint issue, i did put a screw in the hole, and moved it a bit to see if i could open a crack somewhere, but i did not see anything... We in europe got an e mail from turbines rc were we bought them, they are sending us the reinforcement parts free of charge...
Good customer service.
BH should have done that when they first learned of the problem.
I'm with you on the paint issue, i did put a screw in the hole, and moved it a bit to see if i could open a crack somewhere, but i did not see anything... We in europe got an e mail from turbines rc were we bought them, they are sending us the reinforcement parts free of charge...
When FW/MRC had a problem with the MiG29 elevator servos in the first batch back in September 2020 they handled it transparently and with class, sending free upgrade servos to all early buyers.
So far I'm not seeing that from BH with this B-1B. Apparently they've known of this problem for some time, and even have a reinforcement that they're willing to SELL you.
I just assembled mine yesterday, and upon checking today i don't see any cracks.
regards,
Didier
Just be aware that a hairline crack under paint may be invisible to visual inspection. I saw nothing on mine until it broke. Then paint on the fracture surface showed that the crack was already there before the wing was painted.
I just assembled mine yesterday, and upon checking today i don't see any cracks. What i did notice upon assembly is the wing sweep mechanism having just a bit more travel than the actual wing sweep. Result is a lot of stress on the ball joint, which in combination with possible cracks is not good. I sanded a bit off the aluminum part where the wing sits when in position, that way i have no more stress on the ball joints ..
It won't fix the crack problem, but sure will help...
the arrow in the photo shows what i mean..
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