Just want to take a moment to acknowledge some great customer service. I needed a replacement part, for a broken right side swing arm on my Heng Long M1 Abrams. I contacted Toucan Hobby direct, not through eBay. I had four email talks, including two in real time where they were making sure they were sending the correct part. All this for one tiny part. Kudos.
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The more screws it takes to reassemble a tank, the more likely it is you left something out! -
for you.
For me, many times their warehouse staffs did not know their products and sent me the wrong item. I took the picture and sent to them for proof. They got the correct part, took the picture of it and sent to me to make sure it was correct. I agreed and they would send it to me. Most of the times, I told them to wait until I ordered more items and then ship the part to me in my new order. A little saving here and there helps both sides :-)SoCal RC Tank Club Facebook Group
Largest active RC Tank club in Southern California
Gathering 1-2x monthly/All Ages & Experience levels welcome
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