I use an edited Program mostly for 2S1p or 2S2P balance charge. I changed the end voltage to 8.2 volts or 4.1V per cell. Program #6 and 8, the default end voltage is 4.2 volts per cell.
A typical balance charge process is like this: For this one, I started with a partially charged pack from storage.
If your battery charge end voltage is 7.2 volts for 2S Li-Ion packs and not editable, your charger is NOT working properly. Hope this helps.

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