Any help with this issue would be appreciated.
I have two Mato tanks with IR emitters that do not behave as they should.
the first is an M4 Sherman, and an opposing tank will only register a hit from this tank when the two tanks are within 2-3 feet of each other.
The second tank is a Stug III, and opposing tanks do not register hits from this tank at all, no matter how close they are ( I think there was one instance when an opposing tank did register a hit from the Stug III, but only when they were inches away from each other, I have not been able to reproduce that).
These tanks were bought new from Mato this Spring and they both behaved like this upon arrival.
Initial emails to Mato ( 2 months ago ), resulted in a reply from them that said they will test out some different IR emitters in their shop and get back to me with a replacement. I've heard nothing since than and my follow-up emails to them have not gotten any kind of response.
Any tips or suggestions would be appreciated.
thanks
I have two Mato tanks with IR emitters that do not behave as they should.
the first is an M4 Sherman, and an opposing tank will only register a hit from this tank when the two tanks are within 2-3 feet of each other.
The second tank is a Stug III, and opposing tanks do not register hits from this tank at all, no matter how close they are ( I think there was one instance when an opposing tank did register a hit from the Stug III, but only when they were inches away from each other, I have not been able to reproduce that).
These tanks were bought new from Mato this Spring and they both behaved like this upon arrival.
Initial emails to Mato ( 2 months ago ), resulted in a reply from them that said they will test out some different IR emitters in their shop and get back to me with a replacement. I've heard nothing since than and my follow-up emails to them have not gotten any kind of response.
Any tips or suggestions would be appreciated.
thanks

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