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Xfly Models B1B Bomber 70mm

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  • didier n
    replied
    Originally posted by Icarus the 2nd View Post
    Here's a video of my friend Gianni doing the maiden flight of his Xfly B-1

    First Belgian pilot video? i don't think so, look at post 247... congrats with the succesfull flight! did you bypass the gyro?

    Didier

    Leave a comment:


  • Icarus the 2nd
    replied
    Here's a video of my friend Gianni doing the maiden flight of his Xfly B-1

    Leave a comment:


  • Aros
    replied
    Nicely done! Love the subtle scale touch like that. Really slick.

    Leave a comment:


  • Elbee
    replied
    didier n, Your paint work on the panels is exceptional. Quite realistic, she's looking great. Best, LB

    Leave a comment:


  • didier n
    replied
    I finished painting and weathering my B1... makes it come alive imo... I picked out mutiple panels and gave them a lighter/darker color, as seen on the full size. Next i did a wash in the panellines, and with the airbrush gave it a light mist of dirt on some spots, again with photo's as a guide.

    came out rather nice i think
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  • didier n
    replied
    I did my maiden + 1 flight today, bypassed the gyro, no other gyro installed, CG at 81 mm as per instruction video, no wing sweep yet...
    After some minor trimming it went great, had to dial in some up elevator to compensate for flaps, no strange habits at all.
    lands really nice, happy to have the trust reverse i must admit

    Video on youtube..



    Regards,

    Didier ​

    Leave a comment:


  • Aros
    replied
    Obviously this is a MRC-ran forum, that's no secret, but we have always been transparent in how we operate. This October marks my 10th year anniversary with this company and I can tell you all that no company that I know of takes customer support and care more seriously than we do. Fact.

    I am proud of how we handled the MIG29 and others. It's how it should be. I've always said, I am not just an employee of MRC but a customer like you guys. I think that goes a long way in this business, I really do. Now having said that, as a customer of this model, I am willing to give BH the benefit of the doubt. I hear they have changed their rep for the better in recent years. Good for them! If so, I expect them to handle this issue accordingly. Do not charge customers for the fix. Send them the fix free of charge, period, end of story.

    Is there really any other way to go about it?

    Leave a comment:


  • rifleman_btx
    replied
    Originally posted by kallend View Post

    Remember Sept. 2020 when MotionRC proactively contacted all pre-buyers and sent out free replacement servos for the MiG29? That was good customer service.

    Asking your customers to pay to fix a known defect in your product is mediocre customer service, even if it's only $5 (+ shipping)

    I don't know how to measure the value of goodwill, but BH isn't generating much with the way it's handled this.
    Exactly, it's not the money, it's the principle.

    Leave a comment:


  • kallend
    replied
    Originally posted by handyman220 View Post
    I don't like having to buy a fix that should have been sent for free, but I'm not going to whine about spending $5 after handing out $700. If the repair part makes the aircraft safe to fly it is worth it in my opinion.
    Remember Sept. 2020 when MotionRC proactively contacted all pre-buyers and sent out free replacement servos for the MiG29? That was good customer service.

    Asking your customers to pay to fix a known defect in your product is mediocre customer service, even if it's only $5 (+ shipping)

    I don't know how to measure the value of goodwill, but BH isn't generating much with the way it's handled this.

    Leave a comment:


  • handyman220
    replied
    I don't like having to buy a fix that should have been sent for free, but I'm not going to whine about spending $5 after handing out $700. If the repair part makes the aircraft safe to fly it is worth it in my opinion.

    Leave a comment:


  • rifleman_btx
    replied
    Yeah, I mean how hard would it be to make sure a customer won't say something to turn away other potential customers? Apparently they don't like business.

    Leave a comment:


  • kallend
    replied
    Originally posted by didier n View Post
    I'm with you on the paint issue, i did put a screw in the hole, and moved it a bit to see if i could open a crack somewhere, but i did not see anything... We in europe got an e mail from turbines rc were we bought them, they are sending us the reinforcement parts free of charge...
    Good customer service.

    BH should have done that when they first learned of the problem.

    Leave a comment:


  • jetpltrich
    replied
    I’m glad we have test pilots. I’ll wait and let you guys work the bugs out.

    Rich

    Leave a comment:


  • didier n
    replied
    I'm with you on the paint issue, i did put a screw in the hole, and moved it a bit to see if i could open a crack somewhere, but i did not see anything... We in europe got an e mail from turbines rc were we bought them, they are sending us the reinforcement parts free of charge...

    Leave a comment:


  • kallend
    replied
    When FW/MRC had a problem with the MiG29 elevator servos in the first batch back in September 2020 they handled it transparently and with class, sending free upgrade servos to all early buyers.

    So far I'm not seeing that from BH with this B-1B. Apparently they've known of this problem for some time, and even have a reinforcement that they're willing to SELL you.

    Leave a comment:


  • kallend
    replied
    Originally posted by didier n View Post
    I just assembled mine yesterday, and upon checking today i don't see any cracks.

    regards,

    Didier​
    Just be aware that a hairline crack under paint may be invisible to visual inspection. I saw nothing on mine until it broke. Then paint on the fracture surface showed that the crack was already there before the wing was painted.

    Leave a comment:


  • kallend
    replied
    Originally posted by Aros View Post
    Yikes. I'll be checking that first thing when I get back from vacation.
    Just be aware that a hairline crack may be invisible to the naked eye.

    Apparently BH has known there's a problem for some time and is willing to SELL you a reinforcement. Very gracious and generous of them.

    Leave a comment:


  • didier n
    replied
    I just assembled mine yesterday, and upon checking today i don't see any cracks. What i did notice upon assembly is the wing sweep mechanism having just a bit more travel than the actual wing sweep. Result is a lot of stress on the ball joint, which in combination with possible cracks is not good. I sanded a bit off the aluminum part where the wing sits when in position, that way i have no more stress on the ball joints ..
    It won't fix the crack problem, but sure will help...
    the arrow in the photo shows what i mean..

    regards,

    Didier​

    Click image for larger version

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  • Aros
    replied
    Yikes. I'll be checking that first thing when I get back from vacation.

    Leave a comment:


  • rifleman_btx
    replied
    Wow, I'm glad I waited and haven't bought it yet.

    Leave a comment:

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