Originally posted by davidastella1287
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I just finished building my new L39 camo, this is my first Freewing Jet, all my other Jets are E-Flite, and after comparing the two, the Freewing has E-Flite beat internally, blue box, wiring etc, but externally not happy with Freewing at all, I have learned to always check, and tighten everything on a plane before I will fly it, and I also put three coats of minwax Polycrylic over paint, first off the decals are garbage, who the hell uses water type decals on a foamJet, second thing, I took off EDF cover, and when I did the paint peeled write off, it wasn’t even adhered to foam, and the whole plane is like that, it peeled in several areas, I know what happened they did not clean the foam off, before painting it, you have to wipe the foam down, before painting it, so I got some touch up paint and started to touch it up, then I thought to myself, that this is ridiculous, brand new Jet, and paint peeling everywhere, so I contacted Motion, they told me to fill out form online and take photos, which I did and the idiot from customer service said doesn’t look like peeling paint to me looks like a chemical was put on it, so I sent him a reply explaining I had to put polycrylic over the the foam to stop it from peeling, and he basically said their was nothing they could do, and to be honest with you this is the second plane I’ve bought from Motion, I never had any issues with my Old Crow, but I have dealt with Motions totally lack off customer support, on receivers and stuff, Horizon Hobby would have replaced plane no questions asked, Eflite has Freewing beat hands down on paint and decals, I still would probably purchase another Freewing Jet, but since their paint and decals are horrible, I will check the paint before I i ever started assembling, and I will be going back to Horizon for everything else, Motion idea of product support is a joke, I have only had a issue with one of HH planes I purchased, it had a big dent in foam, but they looked at my order history, and after seeing that I have spent a lot of money with them, they sent me out a new plane, and said just keep the old one for parts, when I purchased my L39 I also bought one of their Admiral 690 receiver/gyro, and it bound and then it quit working permanently, I called Customer service, and he told me I would need to fill out a return request, and return item, that part I was ok with that, but here’s where I had a issue, I asked him if he was sending a replacement, he actually told me that I had to wait until they received my receiver and evaluated it, so basically this idiot thought it was ok for me to have a $500 Jet that I now can’t fly, over a $30 receiver, so I I explained to him that this is ridiculous, he started to get rude with me, so I just said forget it, after seeing gyro/ receiver, I wouldn’t trust it in a expensive, Jet very cheaply made, soil purchased the best receiver made the Spektrum AR636, Motions receiver/ gyro is not a true gyro, you have to adjust each control surface separately, the biggest problem with theirs is there is no way to set up priorities, what priorities is in a real gyro is as I move my stick away from center, the gyro reads it and the the further I move my stick, it starts to shut of gyro, that way if your trying to turn and burn you don’t have a stupid gyro fighting you in the other direction, plus if I know from experience, they don’t require me to send back anything, or fill out a stupid form, or even send a bunch of stupid pictures, because they actually trust and value customers like me, hell they even send me every year on my birthday a $10 credit voucher, so Motion you only really have one reason I will ever purchase anything from you, and that’s because you have a much larger selection of Jets, and internally Freewing is a better built Jet, but I have been seeing HH coming out with more and more Jets,



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