Official FlightLine RC 2000mm B-24D/J Liberator Thread

[406PIlot]

Buy it. It is a very good plane and a good platform to customize. Get some extra props as it is easy to strike the outboard props on landing. You'll love the plane.

Motion is a very good company and they have an extraordinary track record of producing quality planes with quality service.

That said, Motion needs to pay attention and not fall into the trap so many other companies before them.

I have never had problems with any of the motions planes / jets that I own. Just bad timing on this report right as I was considering this b-24.

I have 94 flights on my motion f-35 and I've only had it since April... Love thier stuff, but this report of having to battle with customer service is not what you want to hear..

[Gilatrout]

Man after reading this it's hard to want a motion plane......

That's the nice thing about horizon. They just take care of things. Send pictures and explantation and the refund or replacement is taken care of...

I'll have to put thought into things before I buy this b-24 which was next on my list for the hangar....

Buy it. It is a very good plane and a good platform to customize. Get some extra props as it is easy to strike the outboard props on landing. You'll love the plane.

Motion is a very good company and they have an extraordinary track record of producing quality planes with quality service.

That said, Motion needs to pay attention and not fall into the trap so many other companies before them.

[406PIlot]

Man after reading this it's hard to want a motion plane......

That's the nice thing about horizon. They just take care of things. Send pictures and explantation and the refund or replacement is taken care of...

I'll have to put thought into things before I buy this b-24 which was next on my list for the hangar....

[Gilatrout]

Persistence is occasionally rewarded, outstanding news.

While better than nothing, a year ago you would have received a new plane. Motion's customer service management has taken a serious nose dive of late.

[Hugh Wiedman]

They just agreed with a discount on my next purchase. We are discussing the details now.

Persistence is occasionally rewarded, outstanding news.

[Enzo_K]

Whens you replacement B-24 showing up?
Mike

They just agreed with a discount on my next purchase. We are discussing the details now.

[MikeT]

Well, apparently it is. Coz Motion RC confirmed there is a manufacturer defect on either the ESC or the motor.

Whens you replacement B-24 showing up?
Mike

[Enzo_K]

This is unrelated to the "cause" of the crash, but mine was in far worse condition than the picture shown in post #1714. On take off roll, it ran off the edge of the runway and caught the taller grass with the outside prop. The whole thing did a couple of cartwheels. I fixed it. Didn't look pretty but it flew again. Wouldn't you know it, did the same thing again a few flights later. Will repair it again this winter. I'm going to put one of those Assan steering gyros into it for next spring.
As to the "cause" of the engine failure, there is another possible explanation ..................... I have several multis (not that it's relevant) and I always inspect all the connectors on every motor/ESC. Lo and behold, on one plane, one of the 3 motor wires on one motor was barely plugged in. The motor worked but a couple of flights of rattling around and that connection would have just come apart resulting in a dead motor. I was lucky with that plane. However, I've had single motor failures on a twin and I was able to shut down power and dead stick to a safe landing. Every case will be different.

Yes, a connection problem could do the same thing. But I put tape over all of my connections. And they are still in place even after the crash. I also sent photos of the connection right after the crash to Motion RC.

[Enzo_K]

Apparently it's not. Move on.
Mike

Well, apparently it is. Coz Motion RC confirmed there is a manufacturer defect on either the ESC or the motor.

[Enzo_K]

Well, you have my sympathy and you didn't even pay me anything :) Anyway, I usually lean towards "everybody pays for his own disasters", given that accidents are so frequent in the hobby. And usually it is impossible to unravel exactly what happened. But your case seems a bit unusual because I don't think there is any doubt about what happened. The photo seems clear. ESC definitely failed, and it's pretty far removed from user-installed equipment. I suppose one could wrongly program the ESC, but it was working on the ground, so that doesn't seem to be the case. So IMHO you have a good reason for a discount, but if they don't see it that way, best to forget about it and fix this or another plane.

Right, I think you got the point, sympathy does not worth a penny. lol

And I agree with "everyone pays for his own disasters". In this case, the manufacturer has a disaster. I'm aware of how frequent accidents could happen in this hobby. And probably more than 50% of the accidents are caused by the pilot. I have a P40B crashed on takeoff earlier this year. I put the trainer mode on the same switch with my gear. I walked away from that crash as soon as I figured out what happened.

[MikeT]

I have a clear photo shows what happened to the plane. If that is not clear enough to prove a manufacturer defect. I dont know what could be.

Apparently it's not. Move on.
Mike

[Enzo_K]

" Well if"
I have no clue what happened.. All of my equipment was new name brand and in working order to the best of my knowledge. I guess I could blame everyone that manufactured the plane and my equipment, but I won't. Like I said just move on I did and I sleep just fine. Did it hurt ? Yea a bit but after being in the hobby for 45+ years ....well crap happens.

Mike

I have a clear photo shows what happened to the plane. If that is not clear enough to prove a manufacturer defect. I dont know what could be.

[xviper]

This is unrelated to the "cause" of the crash, but mine was in far worse condition than the picture shown in post #1714. On take off roll, it ran off the edge of the runway and caught the taller grass with the outside prop. The whole thing did a couple of cartwheels. I fixed it. Didn't look pretty but it flew again. Wouldn't you know it, did the same thing again a few flights later. Will repair it again this winter. I'm going to put one of those Assan steering gyros into it for next spring.
As to the "cause" of the engine failure, there is another possible explanation ..................... I have several multis (not that it's relevant) and I always inspect all the connectors on every motor/ESC. Lo and behold, on one plane, one of the 3 motor wires on one motor was barely plugged in. The motor worked but a couple of flights of rattling around and that connection would have just come apart resulting in a dead motor. I was lucky with that plane. However, I've had single motor failures on a twin and I was able to shut down power and dead stick to a safe landing. Every case will be different.

[Gringotuerto]

I agree with you on this one. However, the only thing they are offering me now is just their sympathy?

Well, you have my sympathy and you didn't even pay me anything :) Anyway, I usually lean towards "everybody pays for his own disasters", given that accidents are so frequent in the hobby. And usually it is impossible to unravel exactly what happened. But your case seems a bit unusual because I don't think there is any doubt about what happened. The photo seems clear. ESC definitely failed, and it's pretty far removed from user-installed equipment. I suppose one could wrongly program the ESC, but it was working on the ground, so that doesn't seem to be the case. So IMHO you have a good reason for a discount, but if they don't see it that way, best to forget about it and fix this or another plane.

[MikeT]

Well, if you lost signal and came to a crash on a PNP aircraft. It could be a matter of a bad receiver, a binding issue. If this crash happened on a signal lost, I can move on for sure. I had a P40 lost signal on me. It went straight down to the ground and broken in half. I can walk away from that crash coz it is my responsibility to make sure the bond is secured for a PNP aircraft. However, in this case. I have all the controls until it crashed, even after the crash, and I have clear evidence showing the crash is caused by a manufacturer defect. I don't think this is something I should walk away by myself. It is a high-risk hobby for sure. But that is not an excuse for the manufacturer or the retailer to blame customers to cover the defective product.

" Well if"
I have no clue what happened.. All of my equipment was new name brand and in working order to the best of my knowledge. I guess I could blame everyone that manufactured the plane and my equipment, but I won't. Like I said just move on I did and I sleep just fine. Did it hurt ? Yea a bit but after being in the hobby for 45+ years ....well crap happens.

Mike

[Enzo_K]

While I understand your frustration this is just part of the hobby. Put it aside and move on. I lost my OV-10 on the maiden seems like I lost everything right after take off. I got too fly a $400 airplane for 90 seconds. Crap happens.

Mike

Well, if you lost signal and came to a crash on a PNP aircraft. It could be a matter of a bad receiver, a binding issue. If this crash happened on a signal lost, I can move on for sure. I had a P40 lost signal on me. It went straight down to the ground and broken in half. I can walk away from that crash coz it is my responsibility to make sure the bond is secured for a PNP aircraft. However, in this case. I have all the controls until it crashed, even after the crash, and I have clear evidence showing the crash is caused by a manufacturer defect. I don't think this is something I should walk away by myself. It is a high-risk hobby for sure. But that is not an excuse for the manufacturer or the retailer to blame customers to cover the defective product.

[mshagg]

And today, sadly, I could use some more of your opinions to help with my situation.

Cant say I agree with their position, but realistically none of us can help you navigate their warranty processes. I think it is fair to ask them for support following the failure, but it's a matter between you and them. I wish you good luck, it's a lovely plane to bring out on special occasions.

[MikeT]

While I understand your frustration this is just part of the hobby. Put it aside and move on. I lost my OV-10 on the maiden seems like I lost everything right after take off. I got too fly a $400 airplane for 90 seconds. Crap happens.

Mike

[Enzo_K]

Enzo

Have you considered buying a replacement fuse and wingset to replace the broken parts? These parts are less than $200, just a thought.

Replacing a multiengine aircraft's entire airframe would take more than what it takes to buy a new one. And it won't be safe to trust those electronics on a new airframe. Unfortunately, I don't have all the time in the world to do all that. Putting this bird together already took more than 20 hours of my free time. And I don't think I should be the one paying all the price for a defective product from the manufacturer.

[Mad Baron]

Enzo

Have you considered buying a replacement fuse and wingset to replace the broken parts? These parts are less than $200, just a thought.